My Device Won't Fire — No Vapor or No PowerUpdated 15 days ago

Start With the Basics

Before anything else, run through this quick checklist:

• Is the battery charged? Connect to a charger and let it charge for at least 30 minutes before trying again.
• Is the device turned on? Most devices require 5 rapid clicks of the fire button to turn on or off.
• Is there a lock or child safety mode enabled? Check your device manual for how to disable it.
• Is the coil or pod properly seated? Remove and firmly reinsert it.

For Pod Kits (SMOK, Vaporesso, Aspire, GeekVape)

• Remove the pod and check the contacts at the bottom — wipe them clean with a dry cotton swab.
• Check that the coil is fully clicked into the pod before reinserting.
• Try a different pod if you have one available.
• Some pod kits have a draw activation sensor — make sure the airflow isn't blocked.

For Box Mods and Advanced Devices

• Check the battery — remove and reinsert it, making sure the contacts are clean and the wrap isn't torn.
• Try a fresh fully charged battery.
• Check for a short circuit warning on the display — if showing, remove the tank and recheck your coil.
• Make sure the 510 connector is clean and making proper contact.
• Check the atomizer resistance reading — if it shows "No Atomizer" or "Check Atomizer" the coil or tank connection is the issue.

For Disposable Vapes

• If it's a rechargeable disposable (OXBAR, Lost Mary, Fruitia x Fifty Bar) — charge it via USB-C for 30–60 minutes first.
• Make sure the mouthpiece cover or sticker has been removed.
• Try a slow steady draw rather than a sharp puff — most disposables are draw activated.
• If the indicator light flashes rapidly, the battery is dead or the device is defective.

Still Not Working?

Contact us at [email protected] with the device name, your order number, and a description of what happens when you try to use it. We'll troubleshoot further or arrange a replacement if the device is defective.